Terms of use

Updated November 7, 2026.

This is a translation for convenience. If there is any difference, the Portuguese version prevails.

Who offers the game

Farmteia is a game by Valefy (Valefy Desenvolvimento de Software Não Customizável Ltda., CNPJ 68.040.499/0001-02, Rua Visconde do Rio Branco, 1488, conj. 909, 9º andar, Cond. Universe Life Square, Bloco Com., Centro, Curitiba (PR), CEP 80420-210, Brazil). For anything about the game, purchases or these terms, write to contato@valefy.app.

Your account

• To play, you sign in with an account (Google or email and password). Your farm and doubloons are kept in it.
• The game is for people aged 13 or older. The first time you sign in, the game asks for your month and year of birth; anyone under 13 can't create an account or play, and an account belonging to someone under 13 is deleted.
• For players aged 13 to 17, interaction between players (friends, gifts, help requests, visits), the ranking and "Playing now" start turned off and can be turned on in Settings → Account; purchases must be made or authorized by a parent or guardian.
• Any player can leave the ranking, visits and "Playing now" with the switches in Settings → Account.
• Look after your password: whatever is done in your account counts as done by you.
• You can delete your account whenever you want, in Settings → Account. Any doubloons in it are lost with it.

Doubloons

• Doubloons are the game's special currency. They're used for the exclusive items at the Market and at the Peddler's Stall, for new land, for more backpack space and to exchange for the game's coins. You can also earn doubloons by playing: from daily tasks, the daily gift, achievements and levels.
• They're a virtual item: they have no value outside Farmteia, and they can't be exchanged for money or moved to another account.
• What you can buy with doubloons, and how much it costs, may change with game updates.

How to buy

• The doubloon packs are in the game, priced in Brazilian reais (R$). You pay by Pix (Brazil's instant payment system) or card on the page of Asaas, the Brazilian payment institution that processes the purchases; the game never sees or stores your card details.
• The doubloons arrive in your account as soon as Asaas confirms the payment, usually within a few seconds. If the game is closed, they arrive the next time you open it.
• If the payment was confirmed and the doubloons haven't arrived within 24 hours, write to contato@valefy.app with your account's email and the payment receipt.
• Double first purchase: once per account (not for the Welcome Kit), up to 100 bonus doubloons. The bonus is held for the first payment you open while the offer is shown, and only that payment shows the bonus on the Asaas page. If that payment expires unpaid (it expires in 1 hour), the bonus goes back for the next one.
• Welcome Kit: one per account. While a kit is waiting for payment, another one can't be opened; if a second kit is paid anyway, it counts as 24 doubloons (the same as the R$ 9.90 pack), without the furniture.

Changing your mind and refunds

• You can cancel a purchase within 7 days after paying (Brazilian Consumer Protection Code, art. 49) and get the full amount back, even if you've already used the doubloons. When we refund, the doubloons from that purchase (including the first purchase bonus, if any) and the coins that came from exchanging those doubloons are removed from your account.
• To ask for a refund, write to contato@valefy.app from your account's email. The money goes back the same way you paid.
• Double charges, purchases you didn't make, or mistakes on our side are refunded at any time.
• When a purchase is refunded (because you changed your mind or for another reason) or disputed with the card issuer (chargeback), its doubloons (including the first purchase bonus, if any), anything that came with it and the coins that came from exchanging those doubloons are removed from your account, even if they were already spent. In that case your doubloon or coin balance can go negative: nothing can be spent from it until the next doubloons or coins cover the difference. If the card dispute ends in our favor, the purchase is valid again and the doubloons come back to your account.

Fair play

Don't use programs, bots or bugs in the game to gain an advantage, generate doubloons or overload the service. Accounts that do this may be suspended, and any doubloons obtained this way may be taken back.

The service

The game gets updates and may be offline for a while for maintenance. If Farmteia ever shuts down, we'll let you know in the game well in advance.

Support

To report a problem or ask a question, use Settings → Support in the game or write to contato@valefy.app. A message sent from the game gets no reply inside it, but the team reads it. To fix bugs, the game also logs technical information about how it runs on your device, as the privacy policy explains.

Privacy

What the game keeps about you is in the privacy policy.

Changes

When these terms change, the date at the top changes too. If the change is a big one, the game will let you know.